This article explains how to restore a subscription you already paid for after reinstalling the app or switching to a new device.
When to restore purchases
Your subscription is tied to your App Store or Google Play account, not to a specific device. If you:
- reinstall AlignEat,
- switch to a new phone, or
- sign in on a second device,
the app may not show your premium status right away. Restoring purchases tells the app to check your store account and reactivate your access.
How to restore
- Open AlignEat and go to the subscription screen.
- Tap Restore purchases.
- The app contacts the App Store or Google Play and checks your purchase history.
- If an active subscription is found, premium access is restored automatically.
This takes only a few seconds. You do not need to buy anything again.
If restore does not work
Make sure you are signed in to the same App Store or Google Play account you used when you first subscribed. Restoring from a different store account will not find your original purchase.
If you are on the correct account and the restore still fails, check that your subscription has not expired or been cancelled. You can verify this in your app store account settings.
Good to know
- Restore purchases is for subscriptions you already paid for. It cannot apply a new subscription or extend a cancelled one.
- If you bought a subscription on iOS, it can only be restored on an iOS device with the same Apple ID.
- Contact support if you believe your subscription is active but the restore is not working.
Related: Manage or cancel your subscription, Free and premium: what each one includes